THE 90-acre River Dart Country Park and adventure centre has introduced on-line ticketing technology to support its re-opening plans as it gears up for a rush of visitors when lockdown ends.
CRS Adventures is an outdoor activity business based at River Dart Country Park. Activities include a treetop high ropes course and water-based activities such as kayaking and canoeing. It turned to advance ticketing online last year when Covid-19 restrictions completely changed visitor patterns.
They are now using the TygTickets system to take advance bookings so that they can ensure social distancing; plan staffing levels in advance and be certain car parking facilities are not overwhelmed when the expected rush of visitors occurs.
Adam Habasinski, chief instructor at CRS Adventures, said: ‘We had previously only used TygTickets for our annual Picnic in the Park and Fireworks Events. Day visitors would arrive, and we would estimate numbers based on the weather forecast.’
Previously, staff would have to be moved onto car park duties on busy days, removing them from the attraction’s various outdoor activities. Now, with numbers regulated and a known number of visitors each day, staff can be deployed where they are needed, and customers get fast and efficient access to the fun.
Prior to using the TygTickets system people would buy tokens for activities, they can now purchase tickets live via any mobile device, this is a paperless system where people simply show their phone booking.
Maureen Huck of TygTickets said: ‘Contactless entry gives customers reassurance in these times.
Information on CRS Adventures can be found at www.crsadventures.com.






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