NEW research from bus company Stagecoach has revealed the detrimental impact the decline of the UK high street has had on older people in the South West, as loneliness amongst this demographic continues to rise.

Almost 50 per cent of older people, aged 60 and above, in surveyed in the South said they have been negatively impacted as high streets and town centres face increasing numbers of vacant shops and closures of big retailers, directly impacting footfall and socialisation.

This follows shocking figures that revealed one in 10 over 60s are believed to have spent Christmas 2024 alone.

Stagecoach is calling for greater awareness around concessionary travel and its role in tackling loneliness.

It appears that the over 60s are the lifeblood of high streets, with 63per cent in the South West still visiting at least once a week, making essential trips for shopping, appointments, and socialising.

Access to reliable public transport remains an important factor in enabling these visits, with 67per cent stating regular, free bus services help them feel better connected to their local area.

However, 32per cent of older people in this area admitted that they don’t make the most of their free bus pass despite the positive impact it could have of their lives.

Debra Goodwin, Chief Customer Officer for Stagecoach, said: ‘With an ageing population and the rising issue of isolation, affordable transport isn’t just convenient, it’s a lifeline for independence, wellbeing, and staying part of the community.

‘We strongly encourage people in South West England to check their eligibility for a free bus pass to ensure they’re not missing out on this vital service that can help combat loneliness and change their lives for the better.’

For more information and to check if you’re eligible, visit: https://www.stagecoachbus.com/promos-and-offers/national/concessionary-travel